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Are you receiving emails from Moodle?

 
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Are you receiving emails from Moodle?
by Moodle Admin - Thursday, 6 September 2018, 9:51 AM
 

It’s essential that you are receiving emails sent out by Moodle so that you get the latest messages and news. If you find you are not receiving emails, please check that these are not falling into your ‘spam’ or ‘junk’ folder. If they are, you can usually mark them as ‘not spam’ or move them into your inbox to help ensure future emails don’t get sent to the wrong folder.

If you are using your own organisation’s email address, you may need to contact your I.T. dept to ensure that all messages from noreply@onlinelearning2.cih.co.uk are being allowed through.

There is also some guidance below if you are using one of the more popular free email systems. Note that the guidance is similar for most providers – you are looking to add noreply@onlinelearning2.cih.co.uk to a ‘whitelist’, a ‘safe senders list’ or to add this address to your contacts to ensure emails get through.

BT Mail - http://bt.custhelp.com/app/answers/detail/a_id/53113/~/using-bt-mails-anti-spam-features

Gmail - https://productforums.google.com/d/msg/gmail/mVnwwvrcISE/Xx0OyvgFR8oJ

Yahoo, Outlook, Outlook.com, AOL - https://knowledgebase.constantcontact.com/guides/KnowledgeBase/5873-adding-email-addresses-to-a-safe-sender-list?lang=en_US#EmailClient

 

If you still find that you are not receiving anything via Moodle, please do get in touch for further assistance.